Refund policy
Our Returns Guarantee on our made to order apparel
Your satisfaction is our priority, and we're committed to making sure you love every purchase. If something isn't quite right, please get in touch within 14 days of receipt.
We'll gladly reship or refund your order at your convenience if:
- You received the wrong item or size
- The printed image on a product doesn't meet your expectations
- Your item gets lost or damaged during transit
Here are a few things we can't cover:
- If you've simply changed your mind
- Ordering the wrong size (Oops! It happens to the best of us)
- Providing an incorrect delivery address
Please make contact here: https://sarahshahcoaching.myshopify.com/pages/contact
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please use the contact page.